Agoda is one of the world’s fastest-growing online travel booking platforms. From its beginnings as an e-commerce start-up based in Singapore in 2005, Agoda has grown to offer a global network of 2 million properties in more than 200 countries and territories worldwide. It provides travelers with easy access to a wide choice of luxury and …it’s among the best at finding low prices

best online travel booking platforms is an online travel agency and metasearch engine for hotels, vacation rentals, flights, and airport transfer. It is owned by Agoda Company Pte. Ltd., headquartered in Singapore, and a subsidiary of Booking Holdings.
Agoda operates on the merchant model, acquiring lodging nights at wholesale prices from partner properties and then reselling them at a markup.

Some important notes on all PointsMAX bookings(Multiply your points and miles)

  • The membership ID of the intended beneficiary of the third party points must belong to the guest staying at the hotel (identified by the lead guest name);
  • The rates for PointsMAX bookings may be different from regular bookings at the same conditions;
  • PointsMAX booking rates cannot be broken down into a room rate and points component;
  • Any applicable cancellation policy will apply in full to the PointsMAX bookings;
  • Only reward points or miles can be collected, no status points or credits;
  • PointsMAX bookings cannot be adjusted online using the Agoda self-service tool or by contacting Customer Service. To amend your reservations, you will need to cancel (subject to the cancellation conditions of the reservations ) and re-book your reservation. Canceled reservations and No show will not earn points, regardless of the financial cancellations conditions;
  • Points cannot be exchanged in cash and are not cumulative with other offers;
  • The Agoda price guarantee does not apply to PointsMAX bookings; and
  • The terms and conditions of the third party loyalty programs will apply to such a program.

*Terms and Conditions apply, please consult for more details.

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 Contacting Us

If you have any questions about this Privacy Policy or our privacy practices, please contact our Agoda Data Governance Officer by email at or by sending a registered letter to the

address at: Agoda Company Pte. Ltd.
c/o Data Governance Officer
30 Cecil Street
Prudential Tower #19-08
Singapore 049712

If you reside in the EU, you may also contact our local representative, Agoda International Pte. Ltd. (UK Branch) 9th Floor North, The Metro Building, 1 Butterwick, Hammersmith, London W6 8DL, United Kingdom, or your local data protection authority with any questions or complaints about our privacy practices.

If you reside in Thailand, you may also contact our local representative, Agoda Services Co., Ltd. (Head Office) 999/9 Rama 1 Road The Offices at Central World 6th-9th,16th, 22nd, 27th,28th,36th,44th, and 45th Floor, Patumwan, Bangkok 10330, Thailand or your local data protection authority with any questions or complaints about our privacy practices.

If you reside in South Korea, you may also contact our resident representative in South Korea whose contact details are as follows:
Kim, Choi & Lim (Representative: Won-Hyun Choi, Esq.)
Resident Representative: Boseong Kim, Esq., Korea Coal Center, 10th Floor, 58 Jongno-5-Gil (Susong-dong), Jongno-gu, Seoul, 03151, Korea
Telephone:   02-721-4000

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