Our Mission is You

Liquid Web is a hosting company totally devoted to web and cloud professionals like you. best web hosting provider & Growing businesses and the Designers, Developers, and Agencies who create for them. It’s our focus. And that focus translates to products, services, and support designed specifically for mission-critical sites, stores, and applications. Our nearly 250+ experienced administrators, engineers, and technicians are dedicated and empowered to make your life easier so you can focus on the work you love. For us, it is all about Powering Your Business Potential™.

Why Liquid Web?

In this age of technology, this is the best web hosting provider, that we give you more than just the best and widest choice of hosting products. We give you The Most Helpful Humans In Hosting®. Because we believe the more you need technology to fuel your business, the more you need expert, caring people to be there for you.

Our Focus is You.

We’ve intentionally designed our broad product portfolio, customer experience, and managed hosting services to power the potential of Entrepreneurial businesses and the designers, developers, and agencies who create for them. Our customers recognize the value we deliver and count on us to be their experts when it comes to hosting infrastructure. And every day, 24/7/365, we work to earn their trust and loyalty.

That’s why Liquid Web is the most loved managed hosting provider in the industry with a leading NPS score of 67.

“Liquid Web…Becomes Indispensable.”

As businesses move more of their operations online, they have increasingly complex needs and requirements. It is difficult to address this situation with a one-size-fits-all platform and the skills of a service provider and an extensive portfolio of services – that can be found at providers like Liquid Web – become indispensable.”

Philbert Shih, Managing Director of Structure Research


Liquid Web takes security and compliance seriously. Our commitment to these efforts ensures that anyone choosing Liquid Web can do so with complete confidence.

Below is a list of the certifications that we have earned regarding data and data center security.

SOC 3 Report

In addition to issuing a SOC 2 SSAE 16 report for our clients who may be concerned about our controls regarding their financial statement reporting, Liquid Web also engaged our independent CPA firm to review to produce a SOC 3 report. The SOC 3 report offers a slightly more streamlined level of reporting. Our SOC 3 report was produced to address risks related to IT in critical areas including:

  • Security: The system is protected, both logically and physically, against unauthorized access
  • Availability: The system is available for operation and use as committed or agreed to.

Read Liquid Web’s SOC 3 Report


EU-US Privacy Shield Framework and the Swiss-US Privacy Shield Framework

Liquid Web complies with the EU-US Privacy Shield Framework and the Swiss-US Privacy Shield Framework as set forth by the US Department of Commerce.  The collection, use, and retention of personal information transferred from the European Union and Switzerland to the United States follow those regulations. Liquid Web has certified to the Department of Commerce that it adheres to the Privacy Shield Principles. To learn more about the Privacy Shield program, please visit our certification page.

HIPAA Compliant Solutions/HiTech

Liquid Web has been validated by an independent auditing firm and confirmed that our managed dedicated, and cloud dedicated solutions are compliant with HIPAA security and privacy guidelines including administrative, physical, and technical safeguard measures.

Read the HIPAA/HITECH Report


The Attestation of Compliance Report (AOC) is a summary of the Report on Compliance (ROC) that is produced during onsite PCI DSS assessments. The AOC is effectively a summary of ROC indicating controls have been meeting to meet the requirements of PCI DSS.

Read the AOC report

General Data Protection Reg

ulation (GDPR)

The General Data Protection Regulation (GDPR EU 2016/679), which replaces the EU Data Protection Directive (known as Directive 95/46/EC), is European privacy law. GDPR aims to strengthen data privacy and protection for individuals within the European Union (EU) as well as the transfer of EU personal data outside of the EU. It became enforceable on May 25, 2018.

Liquid Web complies with EU data protection laws regarding the international transfer of data. Specifically, Liquid Web self-certifies under the EU-US Privacy Shield and the Swiss-US Privacy Shield which addresses the transfer of data from the EU and Switzerland to the US. Liquid Web also offers the EU Standard Contractual Clauses to meet the data security requirements for its EU customers.

Read the GDPR Report

Learn more by reviewing our Privacy Policy. Liquid Web customers can download a signed DPA.

View a List of Liquid Web Sub-Processors

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Inc. 5000 12 Time Honoree

Liquid Web has made Inc. Magazine's annual list of 5000 fastest-growing companies 12 times.

Liquid Web Has the Fastest Managed VPS

Read the Report

Ranked #7 of Cloud Providers

Liquid Web was ranked #7 by Channel Futures' Talkin' Cloud in 2016.

Liquid Web Managed Hosting is a leader in Managed Hosting on G2

G2 Leader, Small Business

Liquid Web is a Leader in G2's Small-Business Grid Report for high scores in Satisfaction and Market Presence

Liquid Web Has the Fastest Managed VPS
Ranked #7 of Cloud Providers

Liquid Web was ranked #7 by Channel Futures' Talkin' Cloud in 2016.

Additional Helpful Humans

Media Relations

Contact: Terry Trout
Phone: 1-800-580-4985

Affiliate Program

Phone: 1-800-580-4985 Ex. 2653

Partner Programs

Phone: 1-866-210-4185

Corporate Address

Liquid Web Inc.
2703 Ena Dr.
Lansing, MI 48917, US

Our Board of Directors

Jim Geiger Liquid Web, Chief Executive Officer
Zaid Alsikafi Madison Dearborn Partners, LLC — Managing Director & Principal
Jeff King Facebook, Product Management – Safety
Scott Pasquini Madison Dearborn Partners, LLC — Managing Director & Principal
James Perry Madison Dearborn Partners, LLC — Managing Director & Principal
Taylor Rhodes Applied Systems, Inc — Chief Executive Officer
Will Ritchie Madison Dearborn Partners, LLC — Vice President
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