goibibo

SITE ANALYSIS

Goibibo is India’s leading online travel booking brand providing a range of choices for hotels, flights, trains, bus and cars for travelers. Our core value differentiator is the most trusted user experience, be it in terms of quickest search and booking, fastest payments, settlement, or refund processes. visit the best travel destinations through GoStays, our customers enjoy standardized stay experience at certified hotel properties. With industry-first virtual travel booking currency GoCash and travel social network, GoCash+ Rewards – GoIbibo is the number one choice for new India on the move.


IbiboIbibo Group is an online travel organization founded in January 2007 by Ashish Kashyap. The company is a subsidiary of MakeMyTrip Limited, Mauritius which owns a 100% stake in Ibibo Group. Group owns the B2C online travel aggregator Goibibo, and online bus ticketing platform redBus.in. In 2013, ibibo Group was named one of the top five most trusted e-commerce brands in India in The Brand Trust Report India Study – 2013.visit the best travel destinations now.


Goibibo can be your one-stop destination to grab the best deals and book cheap flights. Along with varied options, affordable rates, and an easy booking process, Goibibo will help you get cheap air tickets. Here, we have got some interesting hacks for you that will enable you to book the cheapest flights without worrying much about transportation getting heavy on your pockets.


Goibibo makes it easy for you to check your PNR status wherever you are. To know the IRCTC PNR status, follow the simple steps mentioned below: You would need to first visit the Goibibo website Then you have to enter the PNR number and click on the option, Check Status. After a few seconds, you will be informed if your ticket is confirmed or on the Waiting List along with other travel details. 


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The website www.goibibo.com (the "Site") is published and maintained by Ibibo Group Private Limited ("Company"), a company incorporated and existing by the laws of India When you access, browse or use this Site, you accept, without limitation or qualification, the terms and conditions set forth herein. When you access any of the sub-Site (whether belonging to an 'associate' of Company or otherwise) through this Site, then such sub-Site may have its own terms and conditions, which are specific to such sub-Site. These Terms and Conditions of use and any additional terms posted on this Site together constitute the entire agreement between the Company and you concerning your use of this Site.


TRAIN TERMS & CONDITIONS

  • You acknowledge Company acts as a marketplace facilitating booking of railways tickets and therefore, neither influences nor controls the scheduling/re-scheduling, cancellations, or other changes to the delivery timelines or other related aspects of the railway tickets on offer. The company, not being a last-mile service provider, shall not be deemed responsible/liable for any delay, inaccuracy, schedule change, update, cancellation, lack or deficiency of services provided by the railways.
  • Meal and berth preferences are available however final confirmation is up to the railway for the assignment.
  • For information on luggage policies, you are requested to check the latest Railways baggage, animals, or item carriage policies available at http://www.indianrail.gov.in/luggage_Rule.html,
  • Only e-tickets can be booked through the Site, the site does not support I tickets (Paper tickets).
  • You can book a maximum of 6 seats/berths in a booking
  • Seat up-gradation is based on railways policies for more information please visit https://www.irctc.co.in/eticketing/loginHome.jsf
  • Photo Id proofs accepted by Railways are as follows, passengers not carrying a valid Id's may get denied boarding the train or may be asked to de-board at any station by concerned railway authorities:-
    • Valid Passport
    • Voter Photo identity card
    • Driving License issued by RTO
    • Pan Card
    • Photo Identity card having serial number issued by Central / State Government
    • Student Identity Card with photograph issued by recognized School/College for their students
    • Aadhaar card
    • Photo identity cards having serial number issued by public sector Undertakings of State/Central Government, District Administrations, Municipal bodies, and Panchayat Administrations
    • For Non-Indians, their Country's Passport will constitute the sole authorized ID
    • Ration card will be accepted as proof of identity for undertaking journey under the Tatkal scheme only if the passenger whose photograph is available on the ration card is traveling
  • Seat/berth allotment is done by Railways based on their allocation logic after booking confirmation, Company does not guarantee the allotment of preferred seat/berth
  • Components of the fare are described below
    • Base Fare
    • Reservation Charges by railways
    • Superfast Charges (if applicable)
    • Any other charges, as specified by Railways
    • Any Concession/Discounts (if applicable)
    • Tatkal Charges (where ever applicable)
    • IRCTC Service Charges
    • Goibibo handling Charges
    • IRCTC Service Charges
  • Prices listed on the review page is inclusive of all applicable taxes and fees
  • GoIbibo though makes an effort to keep the latest railways terms and conditions visible on our platform but cannot be held accountable in case of any changes to the terms and conditions. Travelers are advised to keep a check of latest railways TnC's by visiting https://www.services.irctc.co.in/beta_htmls/term.html Company, at its sole discretion, may provide certain additional services to you, such as SMS/emails/calls/train status check/PNR status check, upgrades, timings, reschedules, terminal /platform change on the app. You hereby acknowledge that such additional services are provided at Company's discretion and without any warranty or assurance regarding the correctness, accuracy, or reliability of such additional services
  • Railways may offer special concessions/discounts for senior citizens, female passengers, and children, the amount or extent of concession is not decided by Company, all customers are advised to check the latest railways policies for active/applicable discounts
  • Train functionality on the Site will not be functional between 2345 hours to 0030 hours due to system downtime at Railways' end also passengers will not be able to book nontatkal tickets between 8 am to 8.30 am for general classes, from 10 am to 10.30 am for Tatkal AC classes, and from 11 am to 11.30 am for Tatkal non-AC classes
  • Passengers are required to remember their IRCTC user name and password to book trains on the GoIbibo app, if a passenger doesn't remember their IRCTC password after payment is made, a refund will be initiated automatically
  • Travelers must carry their e-ticket at the boarding, failing which Railways authorities may charge applicable fees for issuing a copy of the ticket
  • To read the information on optional insurance policies, please visit http://contents.irctc.co.in/en/InsuranceTermCondition.pdf
  • Passengers can check Railways rules for cancellations, refunds, and TDR through this http://contents.irctc.co.in/en/REFUND RULES wef 12-Nov-15.pdf
  • Passenger should file their TDR requests through this link https://goibibo.typeform.com/to/YdKv2g on bookings made through GoIbibo. To get complete detail on TDR rules/policies passengers can view TDR rules through this link http://contents.irctc.co.in/en/REFUND%20RULES%20wef%2012-Nov-15.pdf
  • Change in boarding point and name of the passenger are not supported by the Site and customers are required to take the print out of the issued e-ticket to the nearest railway reservation counter along with the photo identity proof mentioned in the e-ticket. For complete information on ticket amendments please read https://www.services.irctc.co.in/beta_htmls/Eticket_new_cancel.html
  • GoIbibo handling charges are nonrefundable Bookings can only be canceled through the app, offline cancellations are not permitted
  • Passengers with a confirmed e-ticket are permitted to board the train. Their names will appear on the boarding chart. Final booking status such as confirmed/RAC with the names of passengers will appear on the boarding chart. Waitlisted bookings/PNR's will not be listed on the boarding chart, existing railways rules will apply if fully waitlisted travelers are found traveling
  • The bookings made on Goibibo.com the Site are subject to cancellation charges levied by the Indian Railways. It may vary depending on the cancellation time and booking quota(tatkal/general/ladies/premium)
  • Railways automatically cancel the fully waitlisted e-tickets after chart preparation. The refund in such cases gets automatically credited to your bank account used for booking such tickets after the deduction of Goibibo handling charges
  • GoIbibo offers functionality to:-
    • Book trains - Travelers can search and book trains by following simple steps on the application.
    • PNR status - Updated PNR status such as waitlisted, confirmed, RAC, etc: can be viewed on the app by using the PNR status tab.
    • Train status- Train/delays and timings
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